Release notes – Splynx v.4.3

Mon, 20 May 2024 10:32:27 GMT
update

We are excited to announce the launch of Splynx version 4.3, packed with new features, enhancements, and fixes that significantly improve our platform’s functionality and user experience. **The system received over 140 updates** focused on improving operations management, streamlined billing with support of multi-taxes linked to locations, enhancing reporting capabilities, improving customer management, and many more. For a detailed breakdown of all the changes, take a closer look at our comprehensive [changelog here](https://wiki.splynx.com/changelog).
## **Key Updates**
## **Administration**
Introduced new reports for a better understanding of your business performance:
**MRR Net Change Report:** Keep track of your Monthly Recurring Revenue changes to understand your business dynamics better.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200576877..png)
**Improved Customer Internet Usage Report:** Added new columns ‘Upload per service’ and ‘Download per service’ for deeper insights into usage patterns
**Other improvements:**
- Added a new log to check Service status changes (accessible in Administration → Logs).
- Added a new log to track changes made in the Company Information section.
- Added new logs to track changes made to tickets using mass actions.
- Added the ability to fill in the field via API with tariffs available for changing (Internet, Voice, and Recurring plans).
- Implemented the ability to select fields for the session log.
- Added the ‘Inactive’ status to the Blocked customers report.
- Applied finance permissions to create services for custom roles.
- Fixed an issue where logs were not created after performing actions with labels.
- Replaced the ‘Customer/Lead’ field with a multi-select option in the Administration section under Report → Ticket report → SLA report.

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## **Finance Management**
**Tax Groups (Multi-Taxes) and Location-Specific Taxes**: Introduced a new feature to create tax groups to handle multiple taxes with different calculations. Also, it is now possible to assign taxes to specific locations. Learn more about the multi-tax feature here.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200606985..png)**Reworked Manual Charge Process for Invoices**: Improved the manual charge process for Invoices, making it more straightforward and smooth.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200647781..gif)**Negative Payments as Refunds**: Introduced the ability to add refunds by adding a negative charge with a minus sign “-”. In this way, the system will automatically create a payment with the label ‘Refund’
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200670718..gif)**Total Income on Finance Dashboard**: A new section that displays the previous month’s total income, current month’s income, and planned income was added.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200690646..png)**Other improvements**:
- Added the possibility to create a transaction category after saving the tariff plan.
- Added the possibility to remove items when creating a recurring invoice.
- Added ‘New’ and ‘Manually paired’ statuses to the Payment statements history.
- Added a filter by customers’ status to the Charge menu in the Invoices tab.
- Added the ability to export from charge balances with the edited amount.
- Enabled charging a customer’s balance for an amount exceeding their due balance

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## **Refined Scheduling Management**
**New Scheduling Calendar:** We remastered the calendar interface, making task scheduling more flexible and intuitive. Also, there is a possibility to set and track travel time for each task.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200714097..png)**Task View and Creation:** Now, you can create, edit and view tasks in a simplified modal window from any page where task addition is possible.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200727657..png)**Description Pop-Up for Task Log:** Enhance task documentation with the ability to add descriptions via a pop-up window after stopping the task timer.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200736663..png)---
### **Inventory Module Improvements**
**New Statuses for Inventory Items:** Added new ‘Damaged’ and ‘In Transit’ statuses to help you manage your inventory more effectively
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200757286..png)
**New Mass Actions for Inventory Items:** Added new mass action options to delete and change statuses, making updating or modifying items in bulk easier.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200767613..png)**Other improvements:**
- Added access to the Inventory for the Technician role.
- Added the Type field when creating a stock location in the Inventory configuration.
- Added the ability to create additional fields for Inventory stock locations in the Config.
- Added filters and the ability to add items under the Product Information page in the Inventory section.
- Added the Categories section to the Inventory config.
- Added the total amount to the supplier invoice.
- Added a filter for inventory items by supplier invoice.
- Added the ‘Show inventory items’ action in the Supplier invoices table.

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## **Tariff Plans and Customer Management**
**One-Time and Zero-Priced Planns via Customer Portal:** Added availability for self-ordering one-time and zero-priced tariff plans on the Customer Portal.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200784847..png)**Service and Tariff Plan Enhancements:** Updated functionalities for managing customer services, including the ability to create and edit pending services without specifying the start date.
**Pinning Comments on Customer/Lead Pages:** Improve communication and keep essential notes visible by pinning comments on customer or lead pages.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200794978..png)**Other improvements:**
- Added language selection to the Customer Portal.
- Added the Pending payment warning on the Customer Portal Dashboard.
- Implemented export feature for customer payment account data.
- Added the Label filter to the Customers → Maps section.
- Added the blocking log to the customer’s activity.
- Changed the customer’s profile calendar status to orange if there is at least one task for changing the customer’s status.
- Display customer status as a label.

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## **Improved Networking**
**WireGuard VPN Functionality:** Added WireGuard VPN functionality.
![Image](https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1716200812611..png)
**ACS Server Enhancements:**
- Made ACS attributes editable.
- Enhanced the ability to configure empty credentials for CWMP in the ACS configuration.
- Removed the duplicated allowed list of VPN networks for ACS.
- Added ‘Uptime’ and ‘HW version’ columns to the device list in Networking → TR-069(ACS).
- Added provisioning for groups with auto-provisioning disabled for TR-069.
- Implemented auto-update for the hostname in TR-069.
- Corrected the error message for when ACS is disabled.
- Corrected the ‘Disabled’ status on the ACS WiFi portal.
- Enhanced compatibility for vendors without the ‘ModelName’ attribute in TR-069.
- Fixed prefixes for devices with missing summary and different diagnostics schemes in TR-069.
- Added WiFi diagnostic attributes for Huawei and ZyXEL devices.

**Improved Ping and Traceroute Tools**: Enhanced reliability and performance for network troubleshooting.
**Other improvements:**
- Added the possibility to choose attributes for DHCP Option 82 identification.
- Bound MAC addresses upon first connection for the Port ID (option82) authentication.
- Included API calls for the Hardware/Monitoring SNMP OID.
- Added the option to search for pools by name in the list of Internet services.
- Set the minimum value for the Accounting interval in the Radius configuration.

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## **System & UI/UX Enhancements**
**System Stability and Security:** Overall updates aim to reduce high CPU loads and improve system stability and security.
- Implemented the functionality of a login logo per partner.
- Improved UX for Customer Portal’s Reset password.
- Improved 2FA SMS sending.
- System-wide implementation of the .HEIC photo format.

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## **Configurations and API**
- Added functionality for updating service geo data via API
- Added API for Customers’ 2FA in the Config
- Added an API for retrieving the partner logo
- Added an API keys test for Google and Bing maps in the Config section
- Added an “Update add-ons” button to Config → Integrations → Add-ons
- Added the filter to display the list of add-ons that can be updated
- Added the possibility to bind taxes and tax groups to a specific location in the Locations config
- Added a new filter for ‘Update existing customers’ functionality in Config / Finance / Settings
- Added a list of selected events to the hook configuration
- Implemented HTTP/2 protocol within the HTTPS configuration
- Added weekend selection to the Localization configuration

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These updates will significantly enhance your Splynx experience, offering both the better functionality and the simplicity of operation that our users have come to expect. Please check our changelog for a detailed list of all updates, improvements, and fixes.
For the best experience, we strongly recommend using the most current version of Splynx software. Navigate to Administration / License / Version to verify your system’s version. If you’re ready to upgrade to the latest version, simply email us at [support@splynx.com](mailto:support@splynx.com) requesting an update. Your insights and feedback are crucial to our ongoing improvement, so please don’t hesitate to share your thoughts and experiences with this new release.